The recognised standard
in credit management
Established in 1939, the Institute of Credit Management is Europe's largest association for the credit management profession

Premium and Corporate Partners

Please scroll down to see more information about each of our corporate partners. For further information about ICM partnerships please contact Peter Collinson. E:, T: +44 (0)1780 727273.

About_Corppart_Haysrecruitment Experian FreethCartwright200
keyivr200 onguard200 Rimilia200
SafeCredit50h sidetrade200 tinubu200

Premium Partner


Hays Credit Management is an award winning national specialist division dedicated exclusively to the recruitment of credit management professionals, at all levels, in the public and private sectors.

We are exclusive corporate partners with the Institute of Credit Management, offering members an enhanced, dedicated recruitment service, and providing invaluable careers advice and support.

Our consultants are all Affiliate Members of the ICM, and are experts in the credit management industry. We understand the demands of this challenging environment and the skills required to thrive within it. Our consultants all have extensive market knowledge and established relationships with key credit control professionals.

Our candidate registration process is also unrivaled, including face-to-face screening interviews and a comprehensive credit control skills test developed exclusively for us by the ICM.

Whether you are looking to further your career in credit management, strengthen your own existing team, or simply like an overview of the market, it pays to speak to the market leaders.

For more information, visit

Corporate Partners


Experian is delighted to partner with the ICM and support initiatives that promote best practice in credit risk management. Experian is the leading global information services company, providing data and analytical tools to clients around the world. The Group helps businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. Experian also helps individuals to check their credit report and credit score, and protect against identity theft.

During these unprecedented economic times we understand the pressure on credit professionals to have accurate and timely information, which result in solid credit risk decisions. Experian have a unique blend of business information, director and payment performance data, which can help you. Our sophisticated credit risk management tool supports the credit professional of today, helping you to manage risk, customers and collections from one easy-to-use platform, across the entire customer lifecycle.

Find out more:



Freeths LLP is one of the UK’s leading regional law practices. We offer a full range of commercial legal services both to credit managers and other parts of their organisations. We understand the legal issues facing credit managers in the current economic climate and our advice is built on that understanding.

We are committed to continuous improvement and our increasing success as a business is built on achieving success. We work in close partnership with clients, providing positive, practical solutions and clear, comprehensive advice.

We are proud to be the ICM’s Corporate Legal Partner and to host the ICM Legal Helpline providing free and quick initial legal advice to ICM members.

For more information visit


Key IVR are proud to have joined the Institute of Credit Management’s Corporate partnership scheme. The ICM is a recognised and trusted professional entity within credit management and a perfect partner for Key IVR. We are delighted to be providing our services to the ICM to assist with their membership collection activities.

Key IVR provides a suite of products to assist companies across the Europe with credit management. Our service is based around giving the end-user the means to make a payment when and how they choose. Using automated collection methods, such as a secure telephone payment line (IVR), web and SMS allows companies to free up valuable staff time away from typical debt collection.

As well as inbound payment services, Key IVR provides a state-of-the-art outbound platform delivering automated messages by voice and SMS. In a credit management environment, these services are used to cost-effectively contact debtors and connect them back into a contact centre or automated payment line.

For more information, visit


OnGuard is a leading supplier of sophisticated software in which Credit, Collections, Complaints and Cash Allocation can be integrated in a single solution. With customers around the world we offer a truly global, proven, low-risk high-value proposition which focusses on maintaining positive customer relationships helping to contribute to improving your competitive edge. Our integrated accounts receivables solution enables you to achieve faster payment of your invoices plus the benefits of improved insights into customer behavior and valuable time savings in the cash allocation and collections process. This not only results in process optimization, cost savings, a lower DSO and reduced write-offs but contributes to a stronger, positive relationship with your valued customers. The proven benefits of our software strengthen your financial position and help you to stay ahead in a competitive market. Are you ready for integrated credit management? We would welcome the opportunity to explore your goals with you. See more at .


specialise in the automation of Cash Allocation through their award winning software Alloc8 which was recognised by the ICM in 2011 as Innovation of the Year at the annual awards.
Rimilia are proud to be a corporate partner of the ICM and are committed to excellence and driving professionalism in Credit Management. Automating cash allocation not only creates efficiency and speeds up applying cash to the Sales Ledger, it also ensures compliance requirements are exceeded, control is improved which all results in a cleaner more up to date ledger from which Credit Controllers can work from. This ensures customers that are truly overdue are the ones that are targeted for collection actions which improves customer service, reduces Debtor Days and increases job satisfaction, all leading towards World Class processes and ultimately QICM accreditation. For more information, visit


In many businesses, ability to manage its cash flow is crucial to success. Control and management of the debtors is often a ‘painful’ task as a result of manual and repetitive processes. The recently reported ‘credit crunch’ and related recession only adds to the headaches of a credit control team. The introduction of effective tools to improve the collections process is arguably more important today than at any time in recent history.

Designed to manage your customer credit accounts effectively, Safe Credit Control enables your credit management team to:

  • improve cash flow
  • reduce debtor days
  • increase customer service
  • cut the cost of cash collection
  • eliminate manual processes
  • speed up the query resolution process

Safe Credit Control has taken the concepts of customer relationship management (CRM) and applied it to the credit control function, enabling a softer, service orientated team of customer service representatives.


provides market-leading Cloud solutions to co-ordinate the activities of Finance, Customer Services and Sales involved in the Order-To-Cash cycle, reducing late payment and controlling customer risk.

Sidetrade’s Clients achieve a return on investment within 3 months and reduce their DSO by six days on average during the first year. The productivity of their collection teams increase by 31%, allowing Credit Managers to dedicate more time to building long term customer relationships and achieve their goals.

With Sales in 65 countries and 34 million invoices managed annually, the group enables 69 000 users from companies of all sizes and all sectors to accelerate cash-flow generation and secure what is often a company’s largest asset, Accounts Receivable. According to recent market studies, companies that have chosen to professionalise their financial customer relationship with Sidetrade have recorded better performance.

Sidetrade is a public company listed on Nyse Euronext. To learn more about Sidetrade, visit



tinabu_square_135 Tinubu Square’s mission is to control and minimise trade credit risk. Founded in 2001, Tinubu Square has become a trusted source of trade credit intelligence for credit insurance leaders and now offers the service to corporate customers enabling them to assess their credit risk. Tinubu Square’s B2B Credit Risk Intelligence solutions – including Tinubu Risk Management Center (RMC) cloud-based SaaS platform, Tinubu Credit Intelligence service with real-time credit risk intelligence reporting and Tinubu Risk Analyst advisory service -provide companies with an accurate picture of their customers’ financial health from sales and marketing through the entire order-to-cash cycle. Consequently, they can control customer credit exposure locally and internationally, improve cash flow, secure the value of receivables as an asset on their balance sheets and strengthen their financial position for short-term bank credit. Over 250 B2B companies rely on Tinubu Square to protect their greatest assets: customer receivables. Based in Paris, Tinubu Square has offices in London, Brussels, Singapore and Mumbai.