About the ICM

The Institute of Credit Management (ICM) is the largest professional credit management organisation in Europe. It represents the credit profession across trade, consumer and export credit, as well as in related activities such as collections, credit reporting, credit insurance and insolvency. A centre of expertise for all matters relating to credit management for more than 50 years, the ICM is the only such organisation accredited by the Qualifications and Curriculum Authority (QCA) as an awarding body. The ICM offers a range of services, including a recruitment consultancy, training, conferences and seminars, the industry leading Credit Management magazine, bookshop, technical advisory service and 26 local branches.

The ICM's Mission: The Institute Credit Management (ICM) promotes excellence in credit management and raises awareness of its vital role in business and the community.

The ICM's Vision: To empower the credit profession by:

• being the centre of expertise for credit management.
• gaining universal recognition that sound credit management keeps business in business.
• maintaining relevant and up-to-date qualifications and occupational standards.
• being recognised and respected as its voice.
• supporting the career development of all people who work in credit management.
• improving skills and standards through a growing membership.
• continuously improving our products and services and being the first-choice provider.
• promoting credit management through local, national and international networks.