ICM Professional Qualifications

Level 2 Certificate

(QCF)

ICM Level 2 qualifications are readily achievable and provide baseline skills and knowledge

Level 3 Diploma

(QCF)

The Level 3 Diploma is the goal if you aspire to more senior roles, ICM Associate membership or degrees in credit management and other higher level qualifications

Level 5 Diploma

(QCF)

Level 5 Diploma is the Institute's Graduate qualification and provides essential knowledge if you work in a management role

GCSE (A-C) standard

A Level standard

Foundation Degree standard

Affiliate Member

Associate Member

(AICM)

Graduate Member

MICM (Grad)

ICM Professional Qualifications are suites of nationally recognised units and qualifications which range from Level 2 to Level 5 and provide a benchmark for the credit and collections area of work. The ICM Awarding Body is regulated by the Office of Qualifications (Ofqual) and ICM qualifications are nationally recognised and accredited on the UK Qualifications and Credit Framework (QCF).

ICM Professional Qualifications are designed specifically for people working in credit management and credit related areas, hence its flexible design. Credit is a varied occupation which requires a wide range of skills, in particular the ability to communicate well and work effectively with people. It would be hard to design a 'one size fits all' qualification because credit and collection professionals come from a host of different backgrounds and have differing roles and career ambitions.

If you work in credit, collections or debt management, including money and debt advice, ICM Professional Qualifications will help you improve your effectiveness and career prospects. ICM unit awards and diplomas are nationally recognised and provide a benchmark for the profession. Specialised units and a flexible structure gives the opportunity to build qualifications to suit roles and career ambitions.

ICM Unit Awards

You can either take a single ICM unit or build credit for an ICM Diploma through completion of a selection of units. The Institute records every unit you pass on your Personal Learner Record so that you can show this to your employer/potential employer and identify progression routes. Also you can transfer credit between levels and from other relevant qualifications. ICM Professional Qualifications include a range of credit management, debt collection, collections, and money and debt advice units which vary in size.

Each unit is individually certificated and requires up to six months of learning. Some units involve a final online or written examination and others the ICM assesses by written assignment. An ICM Diploma takes about two years to complete, depending on how many units you take at one time and the amount of credits you transfer from other qualifications.

CREDIT where credit's due

Press Release - 14 May 2013 The Institute of Credit Management (ICM) has won a prestigious industry award for encouraging better payment behaviour and raising the profile of professional credit...
Press Release - 8 May 2013 The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Michael Fallon have published their monthly 'tip' for small businesses ...
Press Release - 3 May 2013 Figures from the Insolvency Service that show a fall in both company and individual failure are no cause for early celebration, says the Institute of Credit Managemen...
Press Release - 8 April 2013 The latest round of the ICM Credit Managers' Index (CMI - Q1 2013) has opened with opinions from credit managers being sought to help compile the most comprehensive...
Press release - 26 March 2013 MBNA and the Institute of Credit Management (ICM) have signed a ground-breaking new partnership aimed at up-skilling hundreds of employees working in the UK credit...
Press Release - 22 March 2013 The ICM has been recognised in a national Public Relations Award Programme for raising the profile of the credit management profession and highlighting the ongoing...
Press Release - 21 March 2013 The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Michael Fallon have published their monthly 'tip' for small business...
Press Release - 4 March 2013
Press Release - 26 February 2013 The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Michael Fallon have published their monthly 'tip' for small busin...
Press Release - 7 February 2013 The winners of the Institute of Credit Management's British Credit Awards 2013 were recognised at a glittering gala dinner at London's Hilton Park Lane last nigh...

Training Courses