The following employers or training providers have inspired and helped develop units and qualifications with the ICM:
Feedback from employers
2011
BritishGasBusiness for a unit in utilities collections
Range of ICM stakeholders contributed to units and inspired the ICM Level 5 Diploma in Credit Management (QCF)
2010
Consumer Credit Counselling Service (CCCS) for units and qualification in money and debt advice
Shergroup and Financial Services Sector Council (FSSC) for units and qualifications in debt collection following the development of National Occupational Standards (NOS) in debt collection
High Court Enforcement Officer Association (HCEO) for Level 4 and Level 5 units and qualifications in High Court Enforcement
2009
Notting Hill Housing Association for a unit in rent collections
BritishGasBusiness for a unit in business solutions through creative thinking
2008
ICM Training for units in telephone collections, negotiation and influencing, and collections team management
Emerson for a unit in customer relations and cash collections
Association of British Insurers (ABI) for a Level 2 unit in trade credit insurance
Financial Services Sector Council (FSSC) for units in credit application processing, credit risk analysis, cash collections and debt recovery following a review of the credit management National Occupational Standards (NOS)
Range of ICM stakeholders contributed to units in credit management, business environment and accounting principles and inspired ICM Level 2 and 3 Diplomas in Credit Management (QCF)
