For improved skills
● Show you are competent in your role
● Raise your confidence and performance at work
This level is for you if you want to improve your skills and gain recognition for your role.
Level 2 Certificate in Credit Management
To gain the ICM Level 2 Certificate in Credit Management you need to accumulate at least 19 credits. These can be achieved from any of the units below, the only stipulation is that at least 9 must come from credit related units.
| Credit related units | |
| Assignment units | Examined units |
| Credit application processing (3) | Credit management (10) (trade, export & consumer) |
| Credit risk assessment (3) | Trade credit management (9) |
| Cash collections (3) | Consumer credit management (9) |
| Debt recovery (3) | Export credit management (9) |
| Telephone collections (6) | Trade credit insurance (9) |
| Customer relations & cash collections (6) | |
| Negotiating & influencing (6) | |
| Rent collections (6) | |
| Other units | |
| Assignment units | Examined units |
| Business solutions through creative thinking (6) | Business environment (10) |
| Business law (10) | |
| Accounting principles (10) | |
You can complete units in any order. You could start with a small unit (worth 3 credits) to establish competency in your area of work, then continue to larger units. You will gain credit and a certificate for each unit you complete. (The figures in brackets show the unit credit value).
You will gain a Level 2 Diploma in Credit Management if you accumulate a minimum of 37 credits at Level 2 and include a credit related examined unit (9/10 credits).
Where to start
- Decide which unit you would like to take first and how you will study (see unit detail and study options), in-company courses and supported distance learning are also available. Then Telephone 01780 722909 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it to discuss your options or to be put in touch with your chosen provider.
- Register with the ICM, either online or by phone 01780 722903 before you start your studies, see attached fee sheet.
- Purchase your study material, if it is not included in your tuition fee, either online www.icm.org.uk or contact the ICM bookshop tel. 01780 722901.
