The recognised standard
in credit management
Established in 1939, the Institute of Credit Management is Europe's largest association for the credit management profession

Training

For further information or to book a place on a course please email training@icm.org.uk or call +44 (0)1780 722 900.  To download a calendar of our courses click here.

All our one day training courses offer 6 CPD hours, to find out more about the ICM CPD programme click here.

Upcoming Events

  • Tinubu Square WEBINAR - Credit Insurance
    24 April
  • ICM WEBINAR - Telephone Collections
    25 April
  • Getting started in Credit Control and Collections - London
    7 May
  • Rent Collection Telephone Collections for Social Housing (2 day course)
    7 May
  • Introduction to Credit Risk Management - London
    8 May
  • Letters of Credit: Get paid quicker - London
    13 May
  • Essential Telephone Collection Techniques - Leeds
    14 May
  • Credit Risk Analysis - Leeds
    15 May
  • Essential Telephone Collection Techniques - London
    21 May
  • Negotiating and Influencing Skills - London
    21 May
  • Credit Risk Analysis - London
    22 May
  • ICM WEBINAR - Credit Management in a Nutshell
    23 May
  • Working with Company Accounts - London
    11 June
  • Essential Management Skills - London
    12 June
  • Effective Methods & Soft Skills In Consumer Recoveries - London
    12 June
  • Debt Recovery Through The Courts - London
    18 June
  • Advanced Credit Risk - London
    9 July
  • Handling your own small claims cases - London
    9 July
  • Develop Your Credit Control Skills - London
    9 July
  • Collecting with Confidence - London
    10 July
  • ICM WEBINAR - Time Management - Online
    11 July
  • ICM WEBINAR - Telephone Collections - Online
    25 July
  • Collections Team Management
    13 August
  • Credit Policy Workshop - London
    14 August
  • Insolvency & Bankruptcy - London
    14 August
  • Rent Collections Telephone Collections for Social Housing & Rent (2 day course)
    17 September
  • ICM WEBINAR - Telephone Collections - Online
    19 September
  • Letters of Credit: Get paid quicker - London
    24 September
  • ICM WEBINAR - Credit Management in a Nutshell - Online
    10 October
  • Develop your Credit Control skills - London
    12 November
  • ICM WEBINAR - Time Management - Online
    14 November
  • Collecting with Confidence - London
    9 December