The recognised standard
in credit management
Established in 1939, the Institute of Credit Management is Europe's largest association for the credit management profession

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Training

For further information or to book a place on a course please email training@icm.org.uk or call +44 (0)1780 722 900.  To find a course please click here.

All our one day training courses offer 6 CPD hours, to find out more about the ICM CPD programme click here.

Upcoming Events

  • Debt Recovery from End to End - Birmingham
    2 September
  • Getting Started in Credit Control & Collections - London
    9 September
  • Civil Procedure Rules Update - London
    9 September
  • Advanced Telephone Collection Skills - London
    10 September
  • Introduction to Credit Risk Assessment - London
    10 September
  • Debt Recovery from End to End - London
    16 September
  • Rent Collections Telephone Collections for Social Housing & Rent (2 day course)
    17 September
  • Advanced Telephone Collection Skills - Birmingham
    17 September
  • Introduction to Credit Risk Assessment - Birmingham
    17 September
  • ICM WEBINAR - Telephone Collections - Online
    19 September
  • Letters of Credit: Get paid quicker - London
    24 September
  • Getting started in Credit Control & Collections - Birmingham
    24 September
  • ICM WEBINAR - Credit Management in a Nutshell - Online
    3 October
  • Litigation : Effective Enforcement - London
    7 October
  • Credit Team Leadership - London
    7 October
  • Essential telephone collection techniques
    8 October
  • Consumer Credit Collections - London
    8 October
  • Negotiating and Influencing Skills - London
    9 October
  • Essential telephone collection techniques
    15 October
  • Negotiating & Influencing Skills - Manchester
    16 October
  • Credit Risk Analysis - Birmingham
    16 October
  • Working with Company Accounts - London
    11 November
  • Develop your Credit Control skills - London
    12 November
  • Debt recovery through the Courts - London
    12 November
  • Essential Management Skills - London
    13 November
  • ICM WEBINAR - Time Management - Online
    14 November
  • Collecting with Confidence - London
    9 December
  • Advanced Debt Recovery through the Courts - London
    9 December
  • Advanced Credit Risk - London
    10 December
  • Handling your own Small Claims Cases - London
    10 December