Date	Title	Venue	Places	Course Type	Select
16-Mar-2010	HOW TO CONDUCT A CUSTOMER VISIT	The Cumberland Hotel, London	15	Management
16-Mar-2010	PSYCHOLOGY OF COLLECTION	The Cumberland Hotel, London	15	Credit Control & Collections
17-Mar-2010	DEBT RECOVERY THROUGH THE COURTS	The Cumberland Hotel, London	15	Litigation
17-Mar-2010	WORKING WITH COMPANY ACCOUNTS	The Cumberland Hotel, London	15	Finance & Accounts
24-Mar-2010	CREDIT POLICY WORKSHOP	The Cumberland Hotel, London	15	Credit Control & Collections
24-Mar-2010	THE CONSUMER CREDIT DIRECTIVE	The Cumberland Hotel, London	15	Litigation
24-Mar-2010	UNDERSTANDING BUSINESS FINANCE	The Cumberland Hotel, London	15	Management
24-Mar-2010	ESSENTIAL TELEPHONE COLLECTION TECHNIQUES	The Cumberland Hotel, London	15	Credit Control & Collections
24-Mar-2010	CREDIT RISK ANALYSIS	The Cumberland Hotel, London	15	Finance & Accounts
13-Apr-2010	CREDIT MANAGEMENT STRATEGIES	The Grand Connaught Rooms, London	15	Credit Control & Collections
13-Apr-2010	LITIGATION - EFFECTIVE ENFORCEMENT	The Grand Connaught Rooms, London	15	Litigation
13-Apr-2010	TRACING THE GONE-AWAY	The Grand Connaught Rooms, London	15	Credit Control & Collections
20-Apr-2010	GETTING STARTED IN CREDIT CONTROL AND COLLECTIONS	Arora Int'l Hotel, Manchester	15	Credit Control & Collections
20-Apr-2010	DEBT RECOVERY THROUGH THE COURTS	Arora Int'l Hotel, Manchester	15	Litigation
20-Apr-2010	INTRODUCTION TO CREDIT RISK	Arora Int'l Hotel, Manchester	15	Finance & Accounts
21-Apr-2010	ADVANCED CREDIT RISK	Arora Int'l Hotel, Manchester	15	Finance & Accounts
21-Apr-2010	ADVANCED TELEPHONE COLLECTION SKILLS	Arora Int'l Hotel, Manchester	15	Credit Control & Collections
22-Apr-2010	ESSENTIAL MANAGEMENT SKILLS	Arora Int'l Hotel, Manchester	15	Management
22-Apr-2010	ICM Regional Roadshow	Edinburgh Castle, Edinburgh	75	Roadshow
22-Apr-2010	INSOLVENCY AND BANKRUPTCY	Arora Int'l Hotel, Manchester	15	Litigation
26-Apr-2010	TRAIN THE TRAINER	The Grand Connaught Rooms, London	15	Management
27-Apr-2010	BUILDING CUSTOMER RELATIONSHIPS IN CREDIT MNGMNT	The Grand Connaught Rooms, London	15	Management
27-Apr-2010	PEOPLE, PROCESS AND PERFORMANCE MANAGEMENT	The Grand Connaught Rooms, London	15	Management
27-Apr-2010	TAKING THE RISK OUT OF EXPORT SALES	The Grand Connaught Rooms, London	15	Export
28-Apr-2010	CASH IS KING FOR PROFESSIONAL SERVICES	The Grand Connaught Rooms, London	15	Industry Specific
06-May-2010	CONSUMER CREDIT MANAGEMENT	Venue to be Confirmed, London	15	Credit Control & Collections
06-May-2010	HOW TO CONDUCT A CUSTOMER VISIT	Venue to be Confirmed, London	15	Management
06-May-2010	GETTING STARTED IN CREDIT CONTROL AND COLLECTIONS	Venue to be Confirmed, London	15	Credit Control & Collections
12-May-2010	CREDIT RISK ANALYSIS	Venue to be Confirmed, Glasgow	15	Finance & Accounts
12-May-2010	ESSENTIAL TELEPHONE COLLECTION TECHNIQUES	Venue to be Confirmed, Glasgow	15	Credit Control & Collections
12-May-2010	SCOTTISH LEGAL DEBT RECOVERY	Venue to be Confirmed, Glasgow	15	Litigation
18-May-2010	DEBT RECOVERY THROUGH THE COURTS	Venue to be Confirmed, London	15	Litigation
18-May-2010	FINANCIAL CRIME AWARENESS	Venue to be Confirmed, London	15	Finance & Accounts
18-May-2010	BUSINESS COMMUNICATION & PERSONAL SKILLS	Venue to be Confirmed, London	15	Industry Specific
18-May-2010	INTRODUCTION TO COMPANY ACCOUNTS	Venue to be Confirmed, London	15	Finance & Accounts
25-May-2010	INSOLVENCY AND BANKRUPTCY	Venue to be Confirmed, London	15	Litigation
25-May-2010	INTRODUCTION TO CREDIT RISK	Venue to be Confirmed, London	15	Finance & Accounts
25-May-2010	NEGOTIATING AND INFLUENCING SKILLS	Venue to be Confirmed, London	15	Management
25-May-2010	BUSINESS SOLUTIONS THROUGH CREATIVE THINKING	Venue to be Confirmed, London	15	Industry Specific
26-May-2010	HOW TO BE A CRD MANAGEMENT CONSULTANT TO YOUR CO.	Venue to be Confirmed, London	15	Management
26-May-2010	ESSENTIAL TELEPHONE COLLECTION TECHNIQUES	Venue to be Confirmed, London	15	Credit Control & Collections
26-May-2010	ESSENTIAL MANAGEMENT SKILLS	Venue to be Confirmed, London	15	Management
08-Jun-2010	LETTERS OF CREDIT	Venue to be Confirmed, London	15	Export
08-Jun-2010	WORKING WITH COMPANY ACCOUNTS	Venue to be Confirmed, London	15	Finance & Accounts
09-Jun-2010	ICM Regional Roadshow	Knowsley Hall, Prescot, Merseyside	75	Roadshow
10-Jun-2010	ESSENTIAL TELEPHONE COLLECTION TECHNIQUES	Park Inn, Peterborough	15	Credit Control & Collections
10-Jun-2010	INSOLVENCY AND BANKRUPTCY	Park Inn, Peterborough	15	Litigation
15-Jun-2010	CREDIT RISK ANALYSIS	Venue to be Confirmed, London	15	Finance & Accounts
15-Jun-2010	ADVANCED DEBT RECOVERY THROUGH THE COURTS	Venue to be Confirmed, London	15	Litigation
15-Jun-2010	CREDIT POLICY WORKSHOP	Venue to be Confirmed, London	15	Credit Control & Collections
23-Jun-2010	CREDIT MANAGEMENT STRATEGIES	Venue to be Confirmed, London	15	Credit Control & Collections
23-Jun-2010	ADVANCED TELEPHONE COLLECTION SKILLS	Venue to be Confirmed, London	15	Credit Control & Collections
23-Jun-2010	PSYCHOLOGY OF COLLECTION	Venue to be Confirmed, London	15	Credit Control & Collections
24-Jun-2010	ADVANCED CREDIT RISK	Venue to be Confirmed, London	15	Finance & Accounts
19-Aug-2010	ICM Regional Roadshow	Norwood Park Country Hse, Southwell	75	Roadshow
12-Oct-2010	ICM Regional Roadshow	Ashton Court Mansion, Bristol	75	Roadshow
09-Dec-2010	ICM Regional Roadshow	Duxford War Museum, Cambridgeshire	75	Roadshow