The Institute of Credit Management (ICM) is Europe’s largest credit management organisation, and the second largest globally. The trusted leader in expertise for all credit matters, it represents the profession across trade, consumer and export credit, and all credit-related services. Formed over 70 years ago, it is the only such organisation accredited by Ofqual and it offers a comprehensive range of services and bespoke solutions for the credit professional (www.icm.org.uk) as well as services and advice for the wider business community, including the acclaimed ICM/BIS Managing Cashflow guides.

The services offered by the ICM include:
Professional membership grades
Recruitment agency
Conferences and seminars
Professional Qualifications and unit awards
Bookshop
A network of local branches
Consultancy
Training
Credit Management Helpline
Online services through icmOS
Credit Management magazine and monthly email briefings
Member website forums
Quality in Credit Management accreditation
Member benefits and discounts
Social networking community