The recognised standard
in credit management
Established in 1939, the Institute of Credit Management is Europe's largest association for the credit management profession

ICM and BIS monthly cashflow ‘tip’ to small businesses

Press Release – 10 March 2014 

The Institute of Credit Management (ICM) and Matthew Hancock MP, Minister of State for Skills and Enterprise, have published their monthly ‘tip’ for small businesses to better manage their cashflow.

“Call your customer a few days after sending a large invoice to check that it’s been received and there are no problems. If you wait until the due date, you might only then discover there’s a dispute and the money won’t be in your account until the problem is sorted out.”

The cashflow ‘tips’ are derived from the series of Managing Cashflow Guides published by the ICM for BIS, of which there have now been more than 480,000 downloads.

For further information, log on to



The Institute of Credit Management (ICM) is Europe’s largest credit management organisation, and the second largest globally. The trusted leader in expertise for all credit matters, it represents the profession across trade, consumer and export credit, and all credit-related services. Formed over 70 years ago, it is the only such organisation accredited by Ofqual and it offers a comprehensive range of services and bespoke solutions for the credit professional ( as well as services and advice for the wider business community, including the acclaimed ICM/BIS Managing Cashflow Guides.

For further press information, please contact:

Sean Feast or Alex Simmons

Gravity Public Relations

0207 330 8888 or email

For news, views and updates, follow the ICM on Twitter at