Read a case study from British Gas here.

In-company training provides you with the opportunity to develop your credit team together, at a place and time to suit your team and your business, which can help to minimise costs and the inconvenience of travel and time out of the office.

We will ensure we deliver a training programme that fully meets your team’s particular training needs:

           • enhancing knowledge and understanding
           • developing consistency

           • improving processes and procedures

           • building confidence 

           • motivating the team

           • increasing effectiveness 

           • raising performance

           • achieving targets

Please view our in-company training brochure for example training programmes and then talk to us about a topic of particular interest.

   
All of our training programmes can be tailored to meet your team’s particular training needs. We will ensure that we have taken into account your policies and procedures, business priorities, your team’s background and experience and any specific areas you would like the training to focus on.

    

Perhaps you need help to secure a training budget? We would like to help you build a persuasive business case to acquire that budget and make a real impact on team performance and ultimately the

stability and success of your organisation.

        
Have a look at the case study, developed with British Gas, who benefited from a tailored in-company training programme for their team.

    
It is vital to ensure that your credit team is consistently delivering high performance levels, in all areas, whether it is agreeing appropriate and manageable credit limits, being aware of and understanding latest rules and regulations, maintaining effective contact with customers, managing late payments and payment defaults, and keeping overdues to a minimum.  We can help you meet the challenge to reduce DSO.

  
We have received some interesting feedback from organisations who have previously received in-company training.  They have realised significant benefits from the training, impacting on individuals, the team and the organisation as a whole. Please click here to view this feedback. 

    
You may also be interested to know that a growing number of our training programmes are linked to ICM Skills Awards, which are stand alone, assignment based qualifications, equivalent to an NVQ level 2/3.  These Awards are attributed with a number of credits that can contribute towards a full ICM Diploma for those individuals who wish to progress further.

    
Every year ICM successfully delivers over 200 training days

   
We deliver in-company training throughout the UK, across Europe and also Worldwide. Our trainers have recently delivered training to teams in Brussels, Budapest, Czech Republic, Manila and Kuala Lumpar.
 

      
You may be interested to know that our most popular training programmes include:

        
Please view the example training programmes, which we can deliver for you in-company; tailored to meet your team’s particular training needs.

  

There is also the opportunity to request a bespoke training programme, which we would develop in full consultation with you and your team to ensure it fully meets all requirements.