The recognised standard
in credit management
Established in 1939, the Institute of Credit Management is Europe's largest association for the credit management profession

Additional Member Benefits

Over the last few years we have negotiated an increasing number of Member benefits with some of the biggest names in the industry.





A comprehensive case management software tool that integrates the collections and litigation processes – exclusive 10% discount on pricing available to ICM members.  For further information on this easy to use and intuitive tool, visit


MemberBen_ADRg and   MemberBen_CBC_International

The ICM has teamed up with ADR and CBC International to offer a unique discounted mediation service for Members.

For full details of the merits of mediation and the need to consider this as an option to legal proceedings under the latest changes in the Civil Procedure Rules, view an in-depth article by CBC International’s Roy Caligari here.

ADR group –
CBC International –

Note: ADR Group is acknowledged nationally and internationally as a leading authority in mediation and other dispute resolution techniques.  The Group is known for the quality of service provided for the past 20 years.  However, please read the disclaimer.




ICM Members taking out credit insurance with Atradius will receive free ICM training to the value of 15% of the insurance premium.

The criteria are as follows:

  • Applicants must be ICM members.
  • Applicants must buy credit insurance direct with Atradius and cannot use a broker to qualify for this offer.
  • Applicants cannot already be an existing customer of Atradius.

To benefit, Members should call Atradius on T: 0800 0856 973, quoting their ICM Membership number.

Atradius is the world’s most international and integrated credit insurance company, protecting €465 billion of world trade annually against the risks of non-payment and making over 22,000 credit limit decisions daily.




Any Member of the ICM will now have access to the Company Watch service at preferential rates which will be granted to the Member’s employer.

Members signing up for one year’s access to the Company Watch database of 1.5 million companies will have unlimited use of the service for one month entirely free!

In addition, the annual subscription will attract a 10% discount off current list price in the first year and a continuing 10% discount in each year thereafter.

Why not call or email Company Watch now to arrange a no-obligation on-site demonstration? T: 0207 721 8440 E:  W:

Company Watch provides in-depth financial health profiles online, covering virtually all companies in the UK and the majority of quoted companies across the world.  The service is used by leading companies, financial institutions, Government departments and many smaller organisations.




CreditExpert, Experian’s award-winning online credit monitoring and identity theft protection service is being offered free for 30 days to all ICM Members together with a £10 Amazon voucher.

CreditExpert gives you unlimited online access to your Experian credit report is a simple way to keep track of your credit commitments and helps you manage your personal credit information.  You will also be alerted to any major changes on your credit report to help protect you against identity theft.

After your 30-day free trial, CreditExpert will cost £5.99 a month unless you cancel your subscription at the end of the 30 days.

Your application will be subject to identity authentication.

Please note you will receive a £10 Amazon voucher within 28 days of signing up to CreditExpert.


Experian provides consumers, businesses and the public sector with information and analysis to help them make important decisions.  We help you understand and manage your credit information.



1. Membership – first year only

ICM Member price US$420
Normal price US$840

(FCIB membership applies to employer business of ICM Member)

Online International Credit and Risk Management Programme (ICRM) – a 13 week intensive course leading to the Certified International Credit Professional designation.

(Please note that a discount of 20% is available to ICM members who are not currently FCIB members.  Members of ICM who are also members of FCIB will benefit from membership pricing).  With effect from January 2012, FCIB has awarded students who earn their designation, a scholarship which entitles them to 12 months free membership of FCIB renewable at the full member rate of $840 at date of renewal.

3. Worldwide Credit Reports (including a country commentary).

ICM Members can also benefit from reduced rates for worldwide credit reports offered by FCIB.  As an example of the savings that can be made, the cost of a normal report ordered on a company in Western Europe is as follows:

Non-FCIB Member price: US$145
ICM Member price: US$127
The FCIB Member price is even lower – see 1. above.


For prices of other regional reports and for further details of all the above benefits contact:

Noelin Hawkins, Director, Europe, Middle East and Asia, FCIB Europe - T: +44 (0) 121 445 2982 or E:

FCIB provides a range of products and services aimed at helping those involved in international business to achieve corporate and personal development. W:





Membership of the FPF

ICM Member price £400 + VAT
Normal price £500 + VAT

Contact: Laurie Beagle. T: 0771 248 6798. E:




HMCA – Medical cover, protection plans, vehicle recovery and much more.

For full details of the HMCA plans, our first full personal Member benefit – E: or visit W:




ICM Members can now benefit from ICE PACC, a powerful credit management tool with fully automated workflow that also includes free pre-legal debt recovery.

Reduced rates and no set-up fee for ICM Members.




ICM Members can benefit from a 10% reduction on all services available through ICM Online Services (icmOS), which offers a range of dynamic and on-demand training and evaluation tools over the web.

For further information on the icmOS suite of products, visit W:




ICM Members receive a 10% reduction against the price of any Institute of Export training.

To take advantage of this offer, members should quote their name and membership number to the Institute of Export for validation purposes.

The Institute of Export’s mission is to enhance the export performance of the United Kingdom by setting and raising professional standards in international trade management and export practice.




ICM Members receive 15% off all subscriptions to Moneyfacts Group’s monthly publications.

Moneyfacts: Personal finance product data £124.52 to ICM Members (saving £21.98)
Business Moneyfacts: Commercial finance market £93.50 to ICM Members (saving £26.50)
Investment, Life & Pensions Moneyfacts: £133.02 (saving £23.48).

Subscribers also receive free access to the web portal, which includes a whole host of tools and features.

To benefit from these discounts, contact T: 845 18 9689 and quote your ICM Membership number.  ICM Members already subscribing can take advantage of these special rates at renewal.

Moneyfacts Group provides product data and information on the personal finance and commercial finance markets.




Newsnet specialises in the creation, management and delivery of transactional documents.  Its clients range from FTSE 100 blue-chip companies to household names and SME businesses across all major industry types, including finance, TV, recruitment, distribution, pharmaceuticals and manufacturing.

Netsend is a groundbreaking Internet tool that handles the creation and management of documents and allows the outsourced delivery by fax, post and email.

ICM Member benefit

Netsend offers a discount to ICM Members on all its services, with the exact discount depending on the level of business involved.

To find out more, contact T: 020 3177 1700 or E:




Now Financial is an intermediary finance company helping business owners to release cash tied up in company assets whether that be unpaid invoices via invoice financing or asset re-financing of unencumbered or part owned plant and machinery or a combination of both.  The company is already the first choice for many major firms within the insolvency and business turnaround profession as well as the major clearing banks who are looking to help their business customers in distress.  In the current economic climate many business owners have been frustrated by their normal channels of funding and are unaware of the options available to them and now badly need help.


ICM Member benefit

Now Financial Partners will be happy to provide a free financial health check to ICM Members.

To find out more, contact T: 0870 950 3828 or take a look at W:




Peninsula – free advice line – HR, Employment Law and Health & Safety.

Peninsula, the HR and Health & Safety experts, have recently made their free advice line available to ICM Members.

Peninsula can assist with any aspect of HR, Employment Law and Health & Safety.  Should a member be in the middle of an Employment Tribunal or Health & Safety Investigation Peninsula can also give an opinion as to their exposure, and their best defence.

The service gives Members access to commercial advice on Monday, Tuesday and Thursday, 08:00 to 17:30, Wednesday 08:00 to 18:00 and Friday 08:00 to 17:00.

Peninsula do not provide contractual or procedural documentation, although they will assist with one off letters and templates for standard processes.

To make use of this service, ICM Members should ask for Tim Clynes or Darren Statham on T: 0161 827 9918.  In order for the service to prove its worth to Members, the ICM and Peninsula, it is important that you quote reference number ICM001.




Top Service is the only specialist credit reference and debt recovery agency for the UK construction industry.  It currently has 2,500 subscriber businesses who span many different sectors in construction and related sectors.

The standard subscription to Top Service costs £39.00 per month.  ICM Members can enjoy a 25% discount on this figure, resulting in a cost of £29.25 per month, payable quarterly by direct debit.

ICM members who wish to take out a standard Top Service subscription will also be entitled to four weeks FREE subscription.

Any ICM member who works within the construction industry is also entitled to 15 minutes FREE credit control advice. This is regardless of whether you are a Top Service subscriber or not.  Simply contact Emma Bridges on T: 01527 503991 or E: to take advantage of this offer.

For more information on the full range of services available, visit, contact T: 01527 503991 or E: