The recognised standard
in credit management
Established in 1939, the Institute of Credit Management is Europe's largest association for the credit management profession

ICM Centre of Excellence

To apply to become an ICM Centre of Excellence an organisation must:

  • Commit to and demonstrate promotion and adoption of best practice in credit management and collections
  • Establish a ‘Learning partnership’ with the ICM or be a Corporate Member
  • Achieve and maintain QICM accreditation
  • Promote the ICM within their organisation

Veolia Environmental Services have become the first organisation to gain ICM Centre of Excellence status. Brian Morgan, Credit Manager at Veolia Environmental Services said: “The team is delighted to be the first Centre of Excellence and we will aim to set the standard for others to follow, it’s a real testament of what has been achieved here in recent years.  Not only will it benefit learners, but also our staff, local businesses and the credit community as a whole.”

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