The recognised standard
in credit management
Established in 1939, the Institute of Credit Management is Europe's largest association for the credit management profession

Download training directory

Why train with the ICM?

Access the latest best practice techniques in the credit and collections industry from the ICM – the recognised standard for all things credit.  We are committed to developing your skills and keeping your knowledge up-to-date whilst delivering cost effective training.

A trusted partner
The ICM has over 75 years experience and is Europe’s largest association for the Credit Management and Collections community.

Work to your potential
Professional qualifications and training raise knowledge, skills and performance and transmit an important message about you and your organisation.

Linking training to qualifications
For those who want to use their training towards qualifications, our most popular programmes are linked to assignment based Skills Awards.  ICM Skills Awards are stand alone qualifications that can contribute credits towards the ICM Certificate and Diploma in Credit Management.

Practical focus
ICM training programmes have been specifically designed with the help of employers to be up-to-date and relevant to the current needs of business.

Best practice and benchmarking
Understand and implement the principles of best practice and benchmarking to enhance and optimise day to day activities.

Continuing Professional Development (CPD)
CPD is a commitment to continually update expertise and knowledge in order to remain professionally skilled and achieve your true potential.

Credit in a business context
ICM training also offers a wider focus, giving you the opportunity to broaden your skills base and learn about credit in a general business environment.