Quality in Credit Management

What is QICM?

The quality of your credit management is an essential factor in your company's performance, profitability and sustainability.
 
The Quality in Credit Management (QICM) programme is an accreditation of your credit management team through an assessment and measurement process. When you have successfully met the criteria you will be presented with a personalised award and certificate and will be entitled to use the QICM logo on your website and company literature.
 
QICM is important for all sizes of business. Even if you are currently improving your credit management, the Institute can help you towards achieving QICM recognition.
 

What will be assessed?

The five key areas of the credit department that will be assessed are:

Credit Policy
Compliance
Customer Service
Developing Staff
Monitoring Performance
Roadmap & Stakeholder Management


Companies who are currently QICM accredited include:

AB Agri - click here to read more.
Adecco Group UK & Ireland - www.adeccogroupuk.co.uk 
Aggregate Industries - click here to read more.
Aimia Foods Ltd - click here to read more. www.aimiafoods.com
Brother UK - click here to read more. www.brother.co.uk
Ecclesiastical Insurance - click here to read more.
EDF Energy Plc - B2B Majors - click here to read more.
EDF Energy - Revenue Management B2B Multi Sites - click here to read more.
Essex County Council - click here to read more.
GB Oils - click here
GeoPost UK Ltd - click here to read more. www.geopostuk.com
GlaxoSmithkline - click here to read more.
Hill Dickinson LLP - click here to read more.
HSBC Invoice Finance (UK) Ltd - click here to read more. Re-accreditation Award 2013
Lee Baron Limited - www.leebaron.com
Marshalls Group Plc - click here to read more. www.marshalls.co.uk
Moreton Smith - click here to read more.
Muller Dairy - click here to read more.
npower SME - click here to read more.
npower Industrial and Commercial - click here to read more.
Pension Protection Fund - www.pentionprotectionfund.org.uk
Remploy Limited - click here to read more.
Shell International - click here to read more.
SEGRO UK - click here to read more.
Siemens Plc - CIT/GSS UK Credit Services
SIG Distribution - click here to read more.
Synseal Extrusions Ltd - www.synseal.co.uk
Tenet Group Limited - click here to read more.
Venn Group - click here to read more.
Veolia Environmental Services UK Plc - click here to read more. Re-accreditation Award 2013
Verizon Business - details to follow
Virgin Media - www.virginmediabusiness.co.uk 

 

For more information on the QICM Award and its criteria - click here

Tel:01780 722906
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
 
The Institute of Credit Management's QICM assessments are carried out by appropriately qualified assessors and any reports or recommendations are intended for internal use only. No reliance should be placed on them by third parties.

Click here for 2013 Regional Roadshow and QICM Best Practice Events.

 

QICM Library

 

Quality in Credit Management library of Best Practice Examples and Presentations from the QICM Best Practice Network Sessions for QICM Organisations and those in the process of gaining the QICM Accreditation. Click here to access the library.

 

 
 

CREDIT where credit's due

Press Release - 14 May 2013 The Institute of Credit Management (ICM) has won a prestigious industry award for encouraging better payment behaviour and raising the profile of professional credit...
Press Release - 8 May 2013 The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Michael Fallon have published their monthly 'tip' for small businesses ...
Press Release - 3 May 2013 Figures from the Insolvency Service that show a fall in both company and individual failure are no cause for early celebration, says the Institute of Credit Managemen...
Press Release - 8 April 2013 The latest round of the ICM Credit Managers' Index (CMI - Q1 2013) has opened with opinions from credit managers being sought to help compile the most comprehensive...
Press release - 26 March 2013 MBNA and the Institute of Credit Management (ICM) have signed a ground-breaking new partnership aimed at up-skilling hundreds of employees working in the UK credit...
Press Release - 22 March 2013 The ICM has been recognised in a national Public Relations Award Programme for raising the profile of the credit management profession and highlighting the ongoing...
Press Release - 21 March 2013 The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Michael Fallon have published their monthly 'tip' for small business...
Press Release - 4 March 2013
Press Release - 26 February 2013 The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Michael Fallon have published their monthly 'tip' for small busin...
Press Release - 7 February 2013 The winners of the Institute of Credit Management's British Credit Awards 2013 were recognised at a glittering gala dinner at London's Hilton Park Lane last nigh...

Training Courses