The ICM’s directory of service providers for the credit industry.
227-228 Strand, London, WC2R 1BE
Tel: 0845 520 2000
|Founded in 2008, with private equity investment, Burlington Group has carved a successful niche in the collection of arrears in the consumer finance arena and acts on behalf of some of the UK’s largest banks and finance providers. We also act for commercial creditors and provide judgment enforcement services for recovery of unpaid invoices as High Court Enforcement Officers. In conjunction with our panel of specialist Debt Recovery solicitors, Burlington is able to offer a fully outsourced solution for litigation and enforcement or to partner directly with in-house litigation managers.With experience and understanding of field debt recovery in both the commercial and consumer sectors and complementary cloud-based debt management software, Burlington are the ideal partner for organisations seeking to complement their in-house debt collection processes with an effective enforcement service provision.For more information, contact our Client Services Team on 0845 520 2000.|
Business Change Partners Ltd
|Business Change Partners is a small independent consulting firm of experienced operational and consulting professionals. We assist clients in the areas of leadership, change, operational management, organisation design and business process improvement with expertise in Billing, Credit Management, Revenue Assurance and IT implementations. Our international experience includes telecommunications, utilities, oil and gas, manufacturing, publishing and financial services, in the business-to-business and business-to-consumer markets. We deliver pragmatic solutions and significant improvements to business processes, including cash collections, delivering millions of pounds of benefit for our clients. We are also proud to manage QICM on behalf of and under the supervision of the ICM.|
|CoCredo were proud finalists at the ICM Credit Awards 2013 for Credit Information Provider of the Year. We provide live online company credit reports and related business information within the UK and overseas. We have direct feeds from Dun & Bradstreet, Companies House and other premium providers. We provide business information on over 228 million companies across 240 countries. Our information is updated over 500,000 times per day and we have some excellent tracking mechanisms which provide proactive daily monitoring of changes in the global information on record. We can offer a wealth of additional services including D.N.A portfolio management, CoData marketing information, Consumer and Director Searches. We pride ourselves in delivering outstanding customer service offering you unrivalled support and analysis to protect your business.|
|Coface’s mission is to support trade between companies around the world. In a business climate that is volatile and uncertain we offer a variety of credit insurance solutions to protect your trading risks in both domestic and export markets. Country and sector analysis and economic information is one of our key areas of expertise and can help to further secure your transactions. We also provide access to domestic and export collections network. We are a recognised operator in the London political risk market.|
|What would happen if one of your key customers failed? Do you rely on company information that is up to 18 months old? Company Watch provides a credit management system that’s predicted around 90% of company failures. Not only that, our interactive system allows you to input more up-to-date accounts, and to stress-test company financials to generate an instantly updated analysis of a company’s financial health. With a portfolio and email alert system, and a user interface showing 5-year trends along with everything you need to know at a glance, Company Watch is an invaluable resource in the credit management process.|
73 Flask Walk, London, NW3 1ET
Tel: 0207 8132182
|Credit Managers who manage large or multiple ledgers have come to realise that they need to use specialist software to achieve or maintain performance improvement – be that risk, collections or both.
For many Credit Managers a key question is where to start. How do you examine and evaluate the options? How and when do you start the budgeting process? What are the steps?
Co-pilot has advised on credit management software for a number of years. We have good knowledge of the available solutions, what’s good, how they work and what type of solution best fits given situations. We combine this with considerable experience of credit management Best Practice so that you can pull everything together into one place and achieve a flexible and sustainable position going forward. We work with you through a structured evaluation process which is designed to enable you to have a clear view of what you can achieve going forward, what is practicable, the business case implications, the preferred supplier(s) and what the implementation process would sensibly look like (in our opinion, there is no such thing as “Plug and play”).
|Creditsafe is Europe’s most used supplier of company credit data with over 50,000 customers across offices in the UK, Ireland, Sweden, France, Holland and Germany. However, the Creditsafe system offers much more than that. Creditsafe offers invaluable business insight into prospective customers, suppliers, competitors and business partners, making it essential to everyone in your business. In addition, the unique Creditsafe Creditnet system offers affordable access to Credit Reports on over 33 million companies throughout 24 European countries. Its simply a more intelligent way of doing business.|
|Equifax is a global leader in turning information into intelligence. Through our passion for innovation and clear customer focus, we are a committed and trusted provider of credit risk, fraud prevention and marketing solutions that empower your business. We listen to the things you want to achieve and the decisions you need to make. And, through intelligent conversation, we find ways to help you reach your goals. Invite Equifax into the heart of your organisation, and discover a smarter way to work.|
|Gravity is an award winning full service PR and advertising business that is regularly benchmarked as being one of the best in its field. It has a particular expertise in the credit sector, building long-term relationships with some of the industry’s best-known brands working on often challenging briefs. As the partner agency for the Credit Services Association (CSA) for the past 13 years, and the Institute of Credit Management since 2006, it understands the key issues affecting the credit industry and what works and what doesn’t in supporting its clients in the media and beyond.|
|At Green Door Solicitors, we believe commercial debt recovery should be straightforward. So we won’t charge you a single penny if we don’t recover any of your money. And, unlike our competition, we won’t even ask you to pay any court fees, legal fees or other expenses we may incur. All we say is that when we do recover your money, we charge you 20 per cent (plus VAT) of the amount received. Simple.|
|Established in 2004, jobsincredit.com is the only UK job board dedicated to the credit and collections industry. The site attracts over 30,000 monthly visits, and advertises over 1,000 roles from a broad mix of employers and recruiters. For candidates our service is free of charge, and offers an easy way of searching for and securing your next role. For employers jobsincredit.com offers the most cost effective recruitment method, no matter the seniority. Many leading employers are clients, including Barclays, RBS, Deloitte, Centrica Barclaycard. For more information about advertising your vacancy, please visit www.jobsincredit.com|
|Lovetts has been recovering debts for 30 years. When you want the right expertise to recover overdue debts why not use a specialist? Lovetts only line of business is the recovery of business debts and any resulting commercial litigation. We provide – Letters Before Action, prompting positive outcomes in more than 80% of cases – Overseas Pre-litigation collections with multi-lingual capabilities – 24/7 access to our online debt management system CaseManager.|
Oval Insurance Broking
|With the risk of default by customers still a major threat to UK companies there has never been a better time to consider trade credit insurance. Oval’s ABI award winning specialist trade credit team recognises the unique nature of the credit insurance market. Our team of experienced professionals deal with a wide range of businesses, from SME to large corporate and global risks. Please contact us to discuss how a specifically tailored trade credit solution can benefit your business.|
|Welcome to a new world in business credit management. PA recognises that in today’s world the credit industry is constantly under the spotlight. PA delivers more than just debt collection, as one of the UK and Europe’s most innovative and progressive credit/asset management companies with a growing base of Blue Chip, FTSE 100, Banks and International customers. Our investment in technology gives you 24/7 access to transactions/reports, keeping you in pole position. Find out what we can do by contacting our divisions – Debt Management Collect Outs, Asset Management, UK and International Debt Collection.|
Premium Collections Limited has the credit management solution to suit you. Operating on a national and international basis we can tailor a package of products and services to meet your requirements. Staffed by dedicated professionals with over 60 years combined experience of handling virtually every type of debt issue, the company was formed in November 2002 and is owned by our Managing Director, Paul Daine FICM. Paul’s particular areas of expertise are the motor finance, insurance and international debt collection sectors. Services include B2B collections, B2C collections, international collections, absconder tracing, asset repossessions, status reporting and litigation support.
|Our Credit Application Manager (CAM) is a leading credit risk management solution for major corporations, as well as insurance, factoring and leasing companies. In their daily work, CAM allows credit and sales managers to call up all the available information about a customer or risk in a few seconds for decision support: real-time data from wherever they are.
CAM keeps an eye on customers whose payment behaviour stands out or who have overdue invoices! CAM provides an up-to-date forecast of customers’ payments. Additionally, CAM has automated interfaces for connecting to leading suppliers of company credit data, payment record pools and commercial credit insurers. The system is characterized by its great flexibility. We have years of experience in consulting and software support for accounts receivable management.
|Redwood Collections offers a comprehensive and effective range of debt collection services for small, medium and large business clients. With over 30 years of debt recovery and credit management experience across the senior management team, we deliver excellent recovery rates through our proven collection methods and legal expertise.|
|Designed to manage your customer credit accounts effectively, Safe credit control enables your credit management team to improve cash flow reduce debtor days increase customer service cut the cost of cash collection eliminate manual processes speed up the query resolution process. Our unique approach is centred on changing the perception of the credit control function, from a series of reactive processes to proactive ones. Credit controllers are traditionally regarded as an essential element in business, to chase late payments and respond to customer queries. Safe credit control has taken the concepts of CRM and applied it to credit control.|
SmartSearch is the first system to bring together Business and Individual AML Verification on a single platform. Our data providers Experian and Dow Jones provide SmartSearch access to over one billion data items enabling AML verification in all Markets. AML verification data subjects are automatically screened against the latest Sanction, PEP and SIP Lists. Ongoing monitoring for the duration of your contract is provided at no extra cost. Efficient processes; less than 3 minutes to execute a business AML check and a sub 60 second individual check. Why not let your Compliance Team test drive SmartSearch for 14 days free of charge? (Ref:CM101)
|STA is an award winning B2B and B2C debt collection, receivables management and tracing supplier. ISO9001 quality accredited, and with the CSAs Collector Accreditation Initiative, duty-of-care is as important to us as it is to you. In the past 12 months we’ve collected from 138 countries worldwide; with Your Debts Online giving you transparent access to our collection success and the cost of each and account placed with us for collection. Collected funds are remitted via BACS. We look forward to getting your business paid.|
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