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Established in 1939, the Institute of Credit Management is Europe's largest association for the credit management profession

Views sought for latest ICM UK Credit Managers’ Index

Press release – 13 January 2014


The latest round of the ICM Credit Managers’ Index (CMI – Q4 2013) has opened with views from credit managers being sought to help compile the most comprehensive study of the credit industry and how businesses are currently managing their cash.

The CMI is a diffusion index, producing ‘scores’ of between one and 100 (typically in a range of 40 – 60). Ten equally weighted factors are included – three favourable and seven unfavourable – and the index calculated on a simple average of the 10 factors. Credit Managers’ views and statistics are sought on such issues as applications for credit through to days sales outstanding.

The latest CMI (Q3 2013) prompted nearly 700 responses from credit managers working in both the Manufacturing and Services sectors. The companies were broadly split by region, although slightly weighted to businesses in London and the southeast.

Philip King, Chief Executive of the ICM, says that it is essential that credit managers take just a few minutes of their time to complete this industry barometer: “The CMI assesses business confidence to accurately gauge the health of the economy. The experiences that credit managers share is crucial in building a picture that helps keep our members, business organisations and Government departments updated with current payment trends and therefore an up to date overview of the state of the economy.”



The Institute of Credit Management (ICM) is Europe’s largest credit management organisation, and the second largest globally. The trusted leader in expertise for all credit matters, it represents the profession across trade, consumer and export credit, and all credit-related services. Formed over 70 years ago, it is the only such organisation accredited by Ofqual and it offers a comprehensive range of services and bespoke solutions for the credit professional as well as services and advice for the wider business community, including the acclaimed ICM/BIS Managing Cashflow Guides (

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For further press information, please contact:

Sean Feast or Alex Simmons, Gravity Public Relations 0207 330 8810 email